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New Year is always filled with a lot of new promises, goals and ambitious plans you might want to fulfill; have you ever been there? We bet you have and this year will not be the exception.

The beginning is the hardest part and adapting to changes is not always easy since they require you to come out of your comfort zone. However, you decide to take on new challenges because you know that at the end, they will help you to grow and have great results.

Guess what! We have a new process that will make it easy for you to accomplish your most important 2020 New Year’s resolution: Getting a job at Sitel!!!

Part of the recruitment process implies that you visit our offices, have face-to-face interviews and go through a series of assessments that will test your skills and competencies. However, we have now implemented a new Online Application Process.

How does it work?

You just need to follow two simple steps:

  • Visit our website:
  • Download our CV template and upload it.

What happens after sending your information?

One of our recruitment specialists will be reaching you out to have a conversation over the phone and see if you qualify for our open positions.

Once you qualify, we will send you an email that will explain to you, step by step, the two different assessments that you will take. The first one evaluates the following parameters:

  • English Grammar.
  • Computer Skills.
  • Customer Service knowledge.

Moreover, the second one will be a psychometric test that will assess your verbal and numerical reasoning.

Once you complete the assessments, we will review the results and if you get the passing scores, we will set an appointment; so you can come to our site along with the proper pre-employment documents in order to complete the whole process.

In case you did not qualify, we will let you know your areas of opportunity and give you the perfect tips that will help you to apply again in a near future.


What do you need to take into consideration while applying?

  • Make sure you fill out the CV template that is on our website, so our recruitment team can get to know about you, your knowledge and experience.
  • Be attentive to your phone. You can get the call at any minute!
  • Once you get the call, try to find a nice and quiet place where you can speak comfortably.
  • Before taking the tests, make sure you have pen, paper, and a calculator at hand.
  • Take your time to read the instructions very carefully.

What are the benefits?

You can feel more confident. How many times has fear stopped you from doing things that you really want?? Having the interviews and taking the assessments at the comfort of your home reduce nervousness and help to get more successful results.

You can save time and time is money! Just think about it, you don’t have to come all the way to the site hence you can save money on transportation and go through a really fast process instead.

This is a very simple, modern and easy way to get the job you have been dreaming of; therefore, it’s the time for you to leave your fears aside and grab the bull by the horns, so go ahead and visit our website, send your CV and rock a great job this New Year.

What are you waiting for? The best part of your 2020 has not started yet and is just one click away.

Apply now!


By: Jennifer Morales.

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